Terms and conditions

General terms and conditions for advertising agencies

The following terms and conditions define the principles of cooperation beetween ICL Wielkopolanin privet limited company and contractors, hereinafter referred to as the Ordering Party . Placing an order is tantamount to accepting these terms of cooperation

1.Orders

Orders are accepted in writing only by e-mail or via the website. Any changers to the order must also be made in writing and accepted by both parties under pain of nullity

For new Contractors ordering for the first time, it is required to provide a copy of the company`s registration documents ( Tax ID, GDPR ) After veryfication, each advertising agency recives a discount on all products from our offer.

The order should include the catalog name or product name Quantity Shipping addres with phone contact number. For orders with marking, the Ordering Party is obligated to provide a file containing the logo in the following format PDF, CDR or AI, specifying the place of marking and color in Pantone scale to wich to approach. In the case of laser engraving, files with black and white vector graphics are accepted. We can help you choose Pantone colors, provided that they are as close as possible, but are not subject to any complaints. We will prepare a project for approval from the submitted documents. The order will be accepted for processing when the artwork is accepted. It is posiible to reserve goods for free for a maximum of 3 business days from the date of sending the notyfication only by e-mail. The right of first refusal reserved by the Ordering Party applies.

ICL Wielkopolanin Ltd. reserves the right to use completed projects and graphic designs for the purposes of presenting the offer. The Ordering Party may reserve the right to use the desighn prepared for him. Aplication only by e-mail.

2.Prices

The prices on our website are net prices, they do not include VAT 23% The prices given in the valuation/offers already include an individual discount for Advertising Agencies ICL Wielkopolanin Ltd. reserves the right to change prices without prior notice, provided that the changes will not apply to orders in progress The prices of goods and services do not include transport costs.

3. Implementation

The standart time for order fulfillment and shipment of unmarked goods is approximately 24 hours from the time of order, subject to extension of this time depending on the form of payment agreed between ordering party and ICL Wielkopolanin Ltd. It usually takes between 7 and 12 business days.

4.Delivery

We send the ordered goods via delivery company at the expense of the Ordering Party. ICL Wielkopolanin Ltd. is not responsible for damages during transport and delivery delays caused by transport companies. The condition for obtaining compensation for damaged goods is to submit a damage report when reciving the order.

5.Goods

ICL Wielkopolanin Ltd. is not a manufacturer. We are not responsible for minor differences in the parameters of the delivered goods.

Product photos are illustrative and may sometimes differ slightly from their actual appearance. The colors and sizes of our goods from different deliveries may vary slightly. This does not change their properties.

6.Terms of payment

The basic form of payment is payment by bank transfer before delivery of the goods. Other forms and terms of payment are agreed individually between ICL Wielkopolanin Ltd. and the Ordering Party. If the ordering party has outstanding payments to ICL Wielkopolanin Ltd., it has the right to suspend the execution of the order or refuse to deliver the goods. When the ordering party resigns from the execution of the placed order, he is obliged to cover all costs incurred by ICL Wielkopolanin Ltd. in connection with the commencement of execution of the order

7.Complaints

The Ordering Party is obliged to check the received goods in terms of quantity and quality on the day of receipt. Any irregularities in part of the delivered goods do not entitle the Ordering Party to make a complaint about the entire order. The Ordering Party is obliged to provide photos of the goods for complaint purposes and to return the goods to ICL Wielkoloanin Ltd if necessary, to confirm the defect. Complaints are accepted within 5 days from the date of reccipt of the goods Only damaged or inconsistent goods with the order are subject to complaints We are not responsible for damage resulting from transport by a forwarding company. Goods marked by the Ordering Party are not subject to complaints regarding visible defects. Complaints will not be accepted if defects result from improper use or use inconsistent with the intended use or delay in receipt of the goods through no fault of ICL Wielkopolanin Ltd. The cost of delivering the complained goods to ICL Wielkopolanin Ltd. is paid by the Ordering Party. Complaints do not cover slight color or minimal differences in product sizes. Once the compaint is accepted, the goods will be replaced with defect-free ones as soon as possible. ICL Wielkopolanin Ltd is liable only up to the vlue of the order placed.

ICL Wielkopolanin – Online store regulations

General rules

  1. Orders placed via the websithe are olly possible for registered businesses
  2. The condition for placing an order in the online store is access to the store module on the website wielkopolanin.com.pl after prior account registration. Registration is possible afer completing the form and then sending the appropriate document TIN for verification.
  3. The online store accepts orders 24 hours a day, every day of the year. Orders placed on Friday, Saturay, Sunday and bank holidays will be processed in the first following buisness day on which the order was placed .
  4. After placing the order, the ordering party receives an automatic order confirmation to the provided e-mail address. Then the order is verified If the order caannot be completed, ICL Wielkopolanin informs the Ordering Party about it and a decision is made whether the order should be changed or canceled.
  5. After accepting the order, the Ordering Party receives an e-mail confirmation with information about the time and conditions of order fulfillment.
  6. ICL Wielkopolanin Ltd reserves the right to refuse to process the order at any stage of its implementation in the event of unavailability of the ordered goods.
  7. The Ordering Party may withdraw the order under the terms specified in the general terms and conditions of cooperation.
  8. By sending the order, the Ordering Party declares that he has read the regulations and accepts terms.